Our Client Stories

What Our Clients Are Saying

Hearing Partners
5.0
Based on 117 reviews
powered by Google
Ben LBen L
17:09 21 Feb 24
Strongly recommend Dr Wayne with excellent service that given clean explanation for the products and condition of the patient!
Jieshi ChenJieshi Chen
03:15 16 Feb 24
At the clementi outlet , audiologist Ms Jennifer is friendly, patience and professional on every sessions. 👍🏻
Khalil LimKhalil Lim
23:47 30 Jan 24
Very fortunate and most satisfied with Wayne's expertise and professional approach. Was apprehensive in the beginning on using hearing aids. Wayne changed all this. Thanks Wayne 🙏🙂
Sang Choi PangSang Choi Pang
06:00 27 Jan 24
Belinda HuangBelinda Huang
04:03 12 Jan 24
I had just gotten new hearing aids for mum. It made such a huge difference to be able to have normal conversations with her. Wayne from the Clementi branch was so patient and kind to explain all to her
Stanley LimStanley Lim
04:01 11 Jan 24
Elaine LeeElaine Lee
07:10 06 Jan 24
Excellent support and guidance from Wayne (the audiometrician serving my father)! Really, really appreciate his patience with all our questions and concerns.
Kandy LawKandy Law
11:48 27 Dec 23
My experience and journey with Wayne Chong, the Audiometrician, has been a wonderful and smooth sailing ones. I had sudden hearing loss and after going thru 3 steroid injections, there were no improvement. Doc advised to put hearing aid. Wayne was very professional and patience with my husband and I. We had lots of questions being the first time hearing loss patient. His explanation was very clear and his recommendation of hearing aid was suitable for me. I will still require to meet him in the coming months for further fine-tuning. And yes, I look forward to continue my journey with Wayne. Thank you Wayne!
Chua SteveChua Steve
04:33 20 Dec 23
After having this hearing aid my life style improve very much.
Bless YouBless You
07:16 05 Dec 23
Excellent, professional, pleasant service given by Mr Wayne Chong at Clementi outlet.
Hock Koon ChuaHock Koon Chua
07:46 25 Nov 23
Wayne was very patient and provided superb service. Recommended!
Chang Tuck MengChang Tuck Meng
09:29 18 Nov 23
My mom just starting her journey with hearing aids, and Oticon comes recommended. Her experience at Hearing Partners has been very positive. She like that it offers ample trial time to understand how to wearing hearing aids. Randy Chang…
Edward LiauEdward Liau
04:16 17 Nov 23
Even though we tried for two times and didn't buy it in the end, Wayne's excellent customer service and patience made the whole experience so pleasant. We will definitely engage him again if we need his service in the future. It was a pleasure to listen to him explain everything slowly to us. You can find his service by looking on the web!
Valerie ChuaValerie Chua
10:11 09 Nov 23
Just returned from another review with Tricia, Hearing Partners, AMK. Cannot ask for better service. She is gentle, friendly, efficient & explains clearly. Knows her product well. Thank you, Tricia!!
Koon Beng OngKoon Beng Ong
03:24 09 Nov 23
I have been wearing hearing aids here since 2014. The service is very accommodating and attentive. Mr. Zhang and everyone took good care of me all the way. Thank you very much for his help over the years so that I can hear clearly.
Alex LimAlex Lim
03:25 31 Oct 23
I have been to so many centers and stopped by. I really feel that this center is very attentive in explaining things and it made me understand a lot about myself. It is very different from the ones I usually go to. Thank you Mr. Zhang for your friendly service attitude. Really appreciate it.
Margherita DesouzaMargherita Desouza
07:53 26 Oct 23
Service is excellent. Wayne always provide me with help and service anytime I walk in. Just got my third pair of hearing aid with Hearing Partners. Been getting service from here since 2008.
Rachel DanielRachel Daniel
07:20 23 Oct 23
I’m happy that I found this hearing aid clinic, from my daughter’s friend. I benefited by coming here. Special thanks to Wayne., was very helpful n concern.
CW LEECW LEE
05:18 14 Oct 23
Good service and professional advice.
Marcus LeeMarcus Lee
02:28 14 Oct 23
Wayne Chong is very patience, attentive and helpful. We have been served by him for past many years. Highly recommended to buy hearing aids from him.
Li Sui GweeLi Sui Gwee
07:31 30 Aug 23
I'm just starting my journey with hearing aids, and Oticon comes recommended. My experience at Hearing Partners has been very positive so far. I like that it offers ample trial time to understand how wearing hearing aids feels. Wayne Chong is extremely professional, thoughtful, and reassuring. His explanations are always clear and patient - he's simply invaluable!
david lokdavid lok
07:31 27 May 23
Very happy with my purchase, this pair of hearing aid really help me in hearing a lot better. Satisfied with the Bluetooth function as it help me in hearing phone call that I used to struggle. Thanks Hearing Partners team!
Serena OonSerena Oon
14:05 24 Dec 22
We brought our father to have hearing aid fitted. We were afraid that he would not want to wear hearing aids. But Wayne was so patient and thorough in the fitting session. He took the time to explain everything to my father and made sure he was comfortable with the hearing aid.
Joe AngJoe Ang
08:37 13 Dec 22
Please look for Mr Wayne Chong if you have any trouble with hearing issue. He is very professional and patient in explaining how does hearing loss occurs and how could I protect my hearing from further deterioration. I came here with an elder to get our hearing tested. He explained the hardest audiology term in the simplest analogy for us to feel relatable. I'm glad that most of our concerns was addressed.
Nyan Wynn KinNyan Wynn Kin
03:29 01 Dec 22
Upgraded my hearing aid to in ear customized model. Thank you Wayne for his kind service and help. He explained and answered my question patiently. I am very happy and assured with his service.
Au Pui SanAu Pui San
18:11 26 Nov 22
Recently got a pair of hearing aids replacement for my mum. She’s happy with her purchase as her sense of hearing improved and they are within our budget. Thanks Wayne for his patience and professionalism.
Seow Sin YongSeow Sin Yong
08:25 06 Sep 22
Been using hearing aid for 20 years for the past. Always satisfied with the service provided by all the audiologist here especially Wayne. He has been very patient and attentive to my needs. I am very happy with my hearing aid as well. I recently just customized one customized in ear hearing aid and it was very good as usual. Feeling comfortable for the customized she but most importantly I hear well with it.
Ben LBen L
17:09 21 Feb 24
Strongly recommend Dr Wayne with excellent service that given clean explanation for the products and condition of the patient!
Jieshi ChenJieshi Chen
03:15 16 Feb 24
At the clementi outlet , audiologist Ms Jennifer is friendly, patience and professional on every sessions. 👍🏻
Khalil LimKhalil Lim
23:47 30 Jan 24
Very fortunate and most satisfied with Wayne's expertise and professional approach. Was apprehensive in the beginning on using hearing aids. Wayne changed all this. Thanks Wayne 🙏🙂
Sang Choi PangSang Choi Pang
06:00 27 Jan 24
Belinda HuangBelinda Huang
04:03 12 Jan 24
I had just gotten new hearing aids for mum. It made such a huge difference to be able to have normal conversations with her. Wayne from the Clementi branch was so patient and kind to explain all to her
Stanley LimStanley Lim
04:01 11 Jan 24
Elaine LeeElaine Lee
07:10 06 Jan 24
Excellent support and guidance from Wayne (the audiometrician serving my father)! Really, really appreciate his patience with all our questions and concerns.
Kandy LawKandy Law
11:48 27 Dec 23
My experience and journey with Wayne Chong, the Audiometrician, has been a wonderful and smooth sailing ones. I had sudden hearing loss and after going thru 3 steroid injections, there were no improvement. Doc advised to put hearing aid. Wayne was very professional and patience with my husband and I. We had lots of questions being the first time hearing loss patient. His explanation was very clear and his recommendation of hearing aid was suitable for me. I will still require to meet him in the coming months for further fine-tuning. And yes, I look forward to continue my journey with Wayne. Thank you Wayne!
Chua SteveChua Steve
04:33 20 Dec 23
After having this hearing aid my life style improve very much.
Bless YouBless You
07:16 05 Dec 23
Excellent, professional, pleasant service given by Mr Wayne Chong at Clementi outlet.
Hock Koon ChuaHock Koon Chua
07:46 25 Nov 23
Wayne was very patient and provided superb service. Recommended!
Chang Tuck MengChang Tuck Meng
09:29 18 Nov 23
My mom just starting her journey with hearing aids, and Oticon comes recommended. Her experience at Hearing Partners has been very positive. She like that it offers ample trial time to understand how to wearing hearing aids. Randy Chang…
Edward LiauEdward Liau
04:16 17 Nov 23
Even though we tried for two times and didn't buy it in the end, Wayne's excellent customer service and patience made the whole experience so pleasant. We will definitely engage him again if we need his service in the future. It was a pleasure to listen to him explain everything slowly to us. You can find his service by looking on the web!
Valerie ChuaValerie Chua
10:11 09 Nov 23
Just returned from another review with Tricia, Hearing Partners, AMK. Cannot ask for better service. She is gentle, friendly, efficient & explains clearly. Knows her product well. Thank you, Tricia!!
Koon Beng OngKoon Beng Ong
03:24 09 Nov 23
I have been wearing hearing aids here since 2014. The service is very accommodating and attentive. Mr. Zhang and everyone took good care of me all the way. Thank you very much for his help over the years so that I can hear clearly.
Alex LimAlex Lim
03:25 31 Oct 23
I have been to so many centers and stopped by. I really feel that this center is very attentive in explaining things and it made me understand a lot about myself. It is very different from the ones I usually go to. Thank you Mr. Zhang for your friendly service attitude. Really appreciate it.
Margherita DesouzaMargherita Desouza
07:53 26 Oct 23
Service is excellent. Wayne always provide me with help and service anytime I walk in. Just got my third pair of hearing aid with Hearing Partners. Been getting service from here since 2008.
Rachel DanielRachel Daniel
07:20 23 Oct 23
I’m happy that I found this hearing aid clinic, from my daughter’s friend. I benefited by coming here. Special thanks to Wayne., was very helpful n concern.
CW LEECW LEE
05:18 14 Oct 23
Good service and professional advice.
Marcus LeeMarcus Lee
02:28 14 Oct 23
Wayne Chong is very patience, attentive and helpful. We have been served by him for past many years. Highly recommended to buy hearing aids from him.
Li Sui GweeLi Sui Gwee
07:31 30 Aug 23
I'm just starting my journey with hearing aids, and Oticon comes recommended. My experience at Hearing Partners has been very positive so far. I like that it offers ample trial time to understand how wearing hearing aids feels. Wayne Chong is extremely professional, thoughtful, and reassuring. His explanations are always clear and patient - he's simply invaluable!
david lokdavid lok
07:31 27 May 23
Very happy with my purchase, this pair of hearing aid really help me in hearing a lot better. Satisfied with the Bluetooth function as it help me in hearing phone call that I used to struggle. Thanks Hearing Partners team!
Serena OonSerena Oon
14:05 24 Dec 22
We brought our father to have hearing aid fitted. We were afraid that he would not want to wear hearing aids. But Wayne was so patient and thorough in the fitting session. He took the time to explain everything to my father and made sure he was comfortable with the hearing aid.
Joe AngJoe Ang
08:37 13 Dec 22
Please look for Mr Wayne Chong if you have any trouble with hearing issue. He is very professional and patient in explaining how does hearing loss occurs and how could I protect my hearing from further deterioration. I came here with an elder to get our hearing tested. He explained the hardest audiology term in the simplest analogy for us to feel relatable. I'm glad that most of our concerns was addressed.
Nyan Wynn KinNyan Wynn Kin
03:29 01 Dec 22
Upgraded my hearing aid to in ear customized model. Thank you Wayne for his kind service and help. He explained and answered my question patiently. I am very happy and assured with his service.
Au Pui SanAu Pui San
18:11 26 Nov 22
Recently got a pair of hearing aids replacement for my mum. She’s happy with her purchase as her sense of hearing improved and they are within our budget. Thanks Wayne for his patience and professionalism.
Seow Sin YongSeow Sin Yong
08:25 06 Sep 22
Been using hearing aid for 20 years for the past. Always satisfied with the service provided by all the audiologist here especially Wayne. He has been very patient and attentive to my needs. I am very happy with my hearing aid as well. I recently just customized one customized in ear hearing aid and it was very good as usual. Feeling comfortable for the customized she but most importantly I hear well with it.
js_loader
Hearing Partners
4.8
Based on 98 reviews
powered by Google
Tan S WTan S W
03:08 29 Feb 24
My mother hearing aids is service by these outlets, since 3 years ago , the staff here is very helpful, and provide a lot technical support and advise when ever I visit here , and I also get the original battery from them, price is good.
J’xinJ’xin
11:08 26 Feb 24
Thank you Tricia explain patiently during the consultation, highly recommended to my friends who need hearing aids in futures!
Chio Yong HuatChio Yong Huat
03:14 15 Feb 24
I bought my first pair of Oticon from Hearing Partners AMK (Tricia) 2 years ago. She has been following up with Me closely for hearing aids review.I am very comfortable with her service as she will explained to me very details. Although I hardly make My trip down due to Mt busy schedule but thanks Tricia for the close follow up!
Brian NeuBrian Neu
02:38 08 Jan 24
I had the pleasure of working with Valerie, an audiologist at Hearing Solutions, and I couldn't be more thrilled with her exceptional service. Valerie displayed remarkable patience and was incredibly helpful during my father's hearing aid fittings. Her expertise and caring demeanor made the entire process smooth and comfortable for my father, who was initially apprehensive. Valerie's dedication to improving his hearing experience was evident, and we are truly grateful for her outstanding support. She is a true professional who goes above and beyond to ensure her patients' needs are met. I highly recommend Valerie to anyone in need of audiology services – she is a true gem at Hearing Solutions!
Khuan TanKhuan Tan
07:02 06 Jan 24
tricia is able to fix my issues on the spot everytime i face the problem. as an hearing aid user, i appreciate the problem solver fast.
Jenny FooJenny Foo
06:57 26 Dec 23
My husband recommend me to Hearing Partners. Good and friendly service by Tricia.
Lee DesmondLee Desmond
06:56 26 Dec 23
Professional. Using oticon hearing aid for 3 years. It has help to improve the hearing quality.
Poh Ai LanPoh Ai Lan
06:41 25 Nov 23
The consultant is kind and polite.
Chiu Teng BengChiu Teng Beng
02:09 08 Nov 23
Excellent service!
TK PehTK Peh
02:28 07 Nov 23
Excellent and professional service. Good explanation from Tricia. Staff is also very friendly and attentive.
Goh Kim chyeGoh Kim chye
09:18 18 Oct 23
I have been using Oticon for more than 5 years. I used to visit parkway branch but now i goes to the amk branch and Tricia will help me if i have any problem.Service is very good and i have referred a few friends to Hearing Partners.
Abdul TalibAbdul Talib
03:48 17 Oct 23
I came to hearing partners amk last year to get my hearing checked. After the detailed explanation from Tricia, I gotten a hearing aid for my ear. Her after service has been great and easy to approach as she can understand my problem.
Theresa TanTheresa Tan
08:52 14 Oct 23
Doctor is good and pretty’s
T LimT Lim
06:58 14 Oct 23
My mum and my late dad had been with hearing partners PWP for decades. Since mum stayed with me in AMK for a few years, Tricia in AMK branch took care of mum's hearing aids needs and we appreciate her exceptional support in every ways. Cheers!
Sophie AungSophie Aung
03:09 05 Oct 23
The service provided by AMK branch is smooth and professional. It exactly meets my expectations. Also the hearing aid brand fits me well. I don't feel like I am wearing a hearing aid but my hearing improves dramatically
Kim Seng OngKim Seng Ong
08:02 14 Sep 23
My wife has been using Oticon hearing aid for 14 years. Now we still come to Hearing Partners AMK every 6 months to clean and service her hearing aid. Every visit Tricia will help my wife with the calibration of the hearing aid and my wife will hear better. Her hearing quality has also been improved over the years with the help of hearing aid.
Ck LauCk Lau
04:10 01 Aug 23
Tricia is the audiologist at AMK branch, she is very patience and professional.She is very detailed and explain clearly on how the hearing aids usage and how it helps me, I just come back for tuning to have better hearing experience.
Woei WoeiWoei Woei
06:19 19 Apr 23
Tricia is very patient with my dad with his needs. Thumbs up!
Yuen Kee YeoYuen Kee Yeo
08:20 24 Feb 23
Tricia is able to guide and teach my mother with patience. She is knowledgeable in giving advice clearly.
Yeo Meng ChiaYeo Meng Chia
08:33 29 Dec 22
Tricia is very easy to talk to and very friendly. She has helped me to regain my confidence with the hearing aid.She is able to understand my hearing difficulty and recommend the suitable hearing aid for me.
Lee YicaiLee Yicai
00:32 14 Nov 22
Tricia is such a passionate staff who understands the needs from my Mum. She is not selling the product but serving my Mum to improve her living quality. My Mum is much happier than before with better communication and also can enjoys movie/drama with hearing instrument connected to iPad.Well done!
Harley HalimHarley Halim
02:27 30 Jul 21
Tricia is very friendly and helpful person. First time doing this hearing aid and she explained very details to me. She take a lot of time and patience to explain the usage and how to maintain the product.
js_loader
Audiologist checking patient's ear
Audiologist checking patient's ear
Icon of a dark green speech bubble

“Audiologist Ms. Soh has been very professional and ethical in her analysis and judgement and in dispensing advice. She is customer-centric – focused on the needs of her customer, patiently listening to my concerns, probing for clarity and giving feedback and information accordingly.”
G.G

Oticon More hearing aids
Oticon More hearing aids
Icon of a dark green speech bubble

“I am happy with the performance of my Oticon hearing aid. Special mention goes to audiologist Ms Soh Lee Lee (audiologist) for her professionalism and dedication in recommending the correct aid and follow-up service.”
Peter Tang

Icon of a dark green speech bubble

“I am happy with the performance of my Oticon hearing aid. Special mention goes to audiologist Ms Soh Lee Lee (audiologist) for her professionalism and dedication in recommending the correct aid and follow-up service.”
Peter Tang

Oticon More hearing aids
Interior of Hearing Partners clinic
Interior of Hearing Partners clinic
Icon of a dark green speech bubble

“Hearing Partners in Lucky Plaza is a fantastic team. I’ve been trusting them with my hearing needs for the past few years. Siau Ying Tan is a caring professional audiologist, who always supports her patients. She and the team are very helpful, courteous, and punctual with patient appointments. They helped me to understand my hearing loss and the available options I had to improve my hearing. Thanks to Hearing Partners, my quality of life has improved with better hearing.”
Ron Ritter

Audiologist talking to elderly patient
Audiologist talking to elderly patient
Icon of a dark green speech bubble

“From the very 1st day my grandpa went to hearing partners, Lee Lee has always been very professional and makes us feel at home. She is very patient in answering all the queries that my grandpa has and explaining in simple terms so he could understand how to go about using the hearing aid. I feel confident and assured to have Lee Lee as my grandpa’s go-to audiologist.”
Vivien Ho

Icon of a dark green speech bubble

Her (Cheryl’s) professional attitude and willingness to help by answering texts and emails all the time, even while on leave, was amazing. During the Covid lockdown in Indonesia I had 3 out of my 4 hearing aids go down. I did not receive the service I needed locally so I had to turn to Cheryl once again. Again she went out of her way to help and I was able to get them serviced and quickly back to me in Bali.
Darren Whiteside

Audiologist talking to elderly patient
Audiologist talking to elderly patient
Audiologist talking to elderly patient
Icon of a dark green speech bubble

Her (Cheryl’s) professional attitude and willingness to help by answering texts and emails all the time, even while on leave, was amazing. During the Covid lockdown in Indonesia I had 3 out of my 4 hearing aids go down. I did not receive the service I needed locally so I had to turn to Cheryl once again. Again she went out of her way to help and I was able to get them serviced and quickly back to me in Bali.
Darren Whiteside

Schedule a free appointment

"*" indicates required fields

Name*
By submitting the form, you agree to Hearing Partners’s privacy policy.
This field is for validation purposes and should be left unchanged.

Find your nearest
hearing clinic