Our Client Stories

What Our Clients Are Saying

Fadhi Syihan, Goh Mong Chew & Siew Lian

C.K. Lau

Cynthia Tan

Lim Siew Lian

Thomas Chan

Rosie Wee

Hearing Partners
5.0
Based on 81 reviews
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Serena OonSerena Oon
14:05 24 Dec 22
We brought our father to have hearing aid fitted. We were afraid that he would not want to wear hearing aids. But Wayne was so patient and thorough in the fitting session. He took the time to explain everything to my father and made sure he was comfortable with the hearing aid.
Joe AngJoe Ang
08:37 13 Dec 22
Please look for Mr Wayne Chong if you have any trouble with hearing issue. He is very professional and patient in explaining how does hearing loss occurs and how could I protect my hearing from further deterioration. I came here with an elder to get our hearing tested. He explained the hardest audiology term in the simplest analogy for us to feel relatable. I'm glad that most of our concerns was addressed.
Nyan Wynn KinNyan Wynn Kin
03:29 01 Dec 22
Upgraded my hearing aid to in ear customized model. Thank you Wayne for his kind service and help. He explained and answered my question patiently. I am very happy and assured with his service.
Au Pui SanAu Pui San
18:11 26 Nov 22
Recently got a pair of hearing aids replacement for my mum. She’s happy with her purchase as her sense of hearing improved and they are within our budget. Thanks Wayne for his patience and professionalism.
Seow Sin YongSeow Sin Yong
08:25 06 Sep 22
Been using hearing aid for 20 years for the past. Always satisfied with the service provided by all the audiologist here especially Wayne. He has been very patient and attentive to my needs. I am very happy with my hearing aid as well. I recently just customized one customized in ear hearing aid and it was very good as usual. Feeling comfortable for the customized she but most importantly I hear well with it.
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Audiologist checking patient's ear
Audiologist checking patient's ear
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“Audiologist Ms. Soh has been very professional and ethical in her analysis and judgement and in dispensing advice. She is customer-centric – focused on the needs of her customer, patiently listening to my concerns, probing for clarity and giving feedback and information accordingly.”
G.G

Oticon More hearing aids
Oticon More hearing aids
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“I am happy with the performance of my Oticon hearing aid. Special mention goes to audiologist Ms Soh Lee Lee (audiologist) for her professionalism and dedication in recommending the correct aid and follow-up service.”
Peter Tang

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“I am happy with the performance of my Oticon hearing aid. Special mention goes to audiologist Ms Soh Lee Lee (audiologist) for her professionalism and dedication in recommending the correct aid and follow-up service.”
Peter Tang

Oticon More hearing aids
Interior of Hearing Partners clinic
Interior of Hearing Partners clinic
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“Hearing Partners in Lucky Plaza is a fantastic team. I’ve been trusting them with my hearing needs for the past few years. Siau Ying Tan is a caring professional audiologist, who always supports her patients. She and the team are very helpful, courteous, and punctual with patient appointments. They helped me to understand my hearing loss and the available options I had to improve my hearing. Thanks to Hearing Partners, my quality of life has improved with better hearing.”
Ron Ritter

Audiologist talking to elderly patient
Audiologist talking to elderly patient
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“From the very 1st day my grandpa went to hearing partners, Lee Lee has always been very professional and makes us feel at home. She is very patient in answering all the queries that my grandpa has and explaining in simple terms so he could understand how to go about using the hearing aid. I feel confident and assured to have Lee Lee as my grandpa’s go-to audiologist.”
Vivien Ho

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Her (Cheryl’s) professional attitude and willingness to help by answering texts and emails all the time, even while on leave, was amazing. During the Covid lockdown in Indonesia I had 3 out of my 4 hearing aids go down. I did not receive the service I needed locally so I had to turn to Cheryl once again. Again she went out of her way to help and I was able to get them serviced and quickly back to me in Bali.
Darren Whiteside

Audiologist talking to elderly patient
Audiologist talking to elderly patient
Audiologist talking to elderly patient
Icon of a dark green speech bubble

Her (Cheryl’s) professional attitude and willingness to help by answering texts and emails all the time, even while on leave, was amazing. During the Covid lockdown in Indonesia I had 3 out of my 4 hearing aids go down. I did not receive the service I needed locally so I had to turn to Cheryl once again. Again she went out of her way to help and I was able to get them serviced and quickly back to me in Bali.
Darren Whiteside

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