8 Online Doctors in Singapore for a Virtual Consultation From the Comfort of Your Home

Aug 30, 2023

Article by Hearing Partners, contributed by Jennifer Lee, Senior Clinical Audiologist at Hearing Partners

Are you tired of waiting in long queues at the clinic or the doctor’s office? Do you dread the thought of taking time off work just to see a doctor?

With the rise of telemedicine and online doctors in Singapore, you no longer have to worry about these things! With just a few clicks on your smart device, you can now consult with a licensed doctor from the comfort of your own home.

In this article, we’ll share some of the best mobile apps that you can use to see a General Practitioner (GP), specialist or audiologist online in Singapore. We’ll also answer some frequently asked questions (FAQs) about telemedicine. Read on!

Note: Not all conditions are suitable for telemedicine. Certain conditions and emergencies, such as chest pain and stroke-like symptoms, will still require a visit to the clinic or a hospital. When in doubt, visit a clinic or a hospital to see a doctor.

For Online Consultations With General Practitioners

GPs are your go-to when it comes to common colds, fevers, headaches and more. Instead of queuing at the clinic where people are coughing and sneezing, try these mobile apps and see a GP online!

1. Minmed Connect

Online Doctors Singapore - Minmed Connect Mobile App
Consultation fee: $21.40

Minmed Connect allows you to see a doctor online within a matter of minutes. Through a video call, you can engage in a consultation with their doctors and have the prescribed medication delivered right to your doorstep.

At Minmed Connect, their team of doctors has undergone mandatory training and is fully registered with the Singapore Medical Council (SMC).

Acute conditionsChronic conditionsConditions not suitable for telemedicine*
  • Cough, cold or flu
  • Fever
  • Headache and giddiness
  • Rashes and eczema
  • Red eye
  • Vomiting and diarrhoea
  • Diabetes
  • Erectile dysfunction
  • Family planning
  • Gout
  • Hypertension
  • High cholesterol
  • Chest pain
  • Fever lasting more than 3 days
  • Shortness of breath
  • Severe abdominal pain
  • Stroke-like symptoms
  • Trauma with an open wound

  • *In the event of these conditions, visit the hospital or call an ambulance immediately.

    2. Speedoc

    Online Doctors Singapore - Speedoc Mobile App
    Consultation fee: $21.60 – $43.20

    Established in 2017, Speedoc is a telemedicine app that allows you to see a doctor online or arrange a house visit.

    During the virtual consultation, the doctor will inquire about your symptoms and discuss your prognosis. If necessary, the doctor can expedite specialist referrals or arrange for medication refills. Any medication that has been prescribed during the consultation will be delivered to your house at no cost on the same day or the next day, depending on the time of your consultation.

    ConditionsConditions not suitable for telemedicine*
  • Common colds and flu
  • Cough and sore throat
  • Digestive problems (e.g. diarrhoea and constipation)
  • Eye and ear discomfort
  • Hay fever and pollen allergies
  • Headaches and migraines
  • Muscle aches and strains
  • Simple respiratory problems
  • Skin conditions
  • Women’s and men’s health problems
  • Broken bones
  • Choking
  • Head trauma
  • Large open wounds
  • Severe blood loss
  • Severe burns
  • Shortness of breath

  • *In the event of these conditions, visit the hospital or call an ambulance immediately.

    For Online Consultations With General Practitioners and Specialists

    These telemedicine apps allow you to consult both GPs and specialists with just a few clicks on your smartphone. Take a look at the options below!

    3. Doctor Anywhere

    Online Doctors Singapore - Doctor Anywhere Mobile App
    Consultation fee (excluding GST): $20 (GP) | From $50 (Specialist)

    Doctor Anywhere was established with the aim of providing simple, accessible and efficient healthcare services to all. With this mission in mind, the platform offers access to GPs and doctors in over 10 different medical specialities.

    As the doctors on Doctor Anywhere are registered with the SMC and licensed to practice in Singapore, you can rest assured that you’re receiving reliable medical advice. Additionally, you can receive your medication delivery in just 3 hours, allowing you quick relief from your symptoms.

    Acute conditions (GP)*Chronic conditions (GP)*Specialists
  • Cold sores
  • Cough, sore throat or laryngitis
  • Diarrhoea and vomiting
  • Fever
  • Flu and cold
  • Giddiness and dizziness
  • Headache
  • Rash and skin conditions
  • Red eye
  • Sinusitis
  • Chronic back pain
  • Diabetes
  • Dysmenorrhea
  • Gout
  • Hypertension
  • Hyperlipidemia
  • Migraine
  • Other secondary diseases which may arise from the chronic disease conditions mentioned above (e.g. Ischemic Disease, Peripheral Artery Disease)
  • Cardiology
  • Gastroenterology
  • General surgery
  • OBGYN
  • Orthopaedics
  • Otorhinolaryngology
  • Paediatrics
  • Renal medicine
  • Vascular surgery
  • Urology

  • *If your condition isn’t listed above, the doctor will evaluate your medical history, symptoms, and medical records to determine if you’re suitable for a teleconsultation.

    4. Healthway Medical

    Online Doctors Singapore - Healthway Medical Mobile App
    Healthway Medical is a medical group with a long history spanning over 3 decades. Since their founding in 1990, they have expanded to over 100 clinics and medical centres islandwide.

    To make healthcare even more accessible, Healthway Medical launched their mobile app where patients can book in-clinic appointments, schedule online consultations and purchase medication. Additionally, they have Japanese-speaking doctors, making this app a great choice for Japanese expats.

    Acute conditions (GP)*Chronic conditions (GP)*Specialists**
  • Cold or flu
  • Cold sores
  • Cough, sore throat or laryngitis
  • Diarrhoea or vomiting
  • Headaches or giddiness
  • Rash and skin conditions
  • Red eye
  • Sexual health
  • Sinusitis
  • Asthma
  • Diabetes
  • Hyperlipidemia
  • Hypertension (high blood pressure)
  • Other secondary diseases which may arise from these chronic disease conditions (e.g. Ischemic Disease, Peripheral Artery Disease)
  • Paediatrician
  • Psychologist

  • *If your condition isn’t listed above, the doctor will evaluate your medical history, symptoms, and medical records to determine if you’re suitable for a teleconsultation.
    **Teleconsultations with these specialists are by appointment only.

    5. HiDoc

    Online Doctors Singapore - HiDoc Mobile App
    Consultation fee: $20 – $180

    HiDoc is a one-stop platform that connects you to GPs and specialists across 25 different medical fields. Their medical care professionals specialise in men’s, women’s and children’s healthcare so you can easily find a solution for every member of your household.

    Through the app, you can opt for a virtual consultation with a doctor, specialist or nurse, and arrange for a medication refill. Any medication prescribed by your doctor will arrive within the same day of the consultation, giving you convenience at your fingertips.

    Acute conditions (GP)Chronic conditions (GP)Specialists
  • Cold, cough, runny nose
  • Diarrhoea and vomiting
  • Fever
  • Gastroenteritis
  • Headache
  • Rashes and other skin conditions
  • Red eye
  • Contraceptives
  • Diabetes
  • High cholesterol
  • Hypertension
  • Management of chronic illnesses
  • Aesthetic / Plastic surgeon
  • Cardiologist
  • Dermatologist
  • Dietitian
  • General Surgeon
  • ENT specialist
  • Ophthalmologist
  • Orthodontist
  • Orthopaedic surgeon
  • Paediatrician
  • Psychologist
  • Psychotherapist
  • Traditional Chinese Medicine (TCM) physician
  • Urologist

  • 6. MaNaDr

    Online Doctors Singapore - MaNaDr Mobile App
    Consultation fee: From $13

    MaNaDr was launched in 2017 and has since partnered with over 500 clinics and 700 doctors in Singapore to offer convenient telemedicine services to patients. Aside from virtual consultations, you can order medication online and arrange to have it delivered to your doorstep.

    A unique feature of the MaNaDr platform is the ability to seek medical advice from multiple doctors in a single consultation. Your primary doctor can add other doctors to the consultation session whenever necessary, giving you a holistic healthcare experience.

    Acute conditions (GP)Chronic conditions (GP)Specialists
  • Cold sores
  • Cough
  • Diarrhoea and vomiting
  • Fever
  • Flu and cold
  • Headache and giddiness
  • Rash and skin conditions
  • Red eye
  • Sinusitis
  • Sore throat
  • Diabetes
  • Hypertension
  • Hyperlipidemia
  • Other secondary diseases which may arise from the chronic disease conditions mentioned above (e.g. Ischemic Disease, Peripheral Artery Disease)
  • Paediatrician
  • 7. WhiteCoat

    Online Doctors Singapore - WhiteCoat Mobile App
    Consultation fee: From $21.40

    With a dedication towards providing affordable, reliable and convenient medical care services, WhiteCoat is a telemedicine solution that allows you to speak with a GP or specialist on demand*. The app allows you to manage your chronic illness, arrange for medication refills and review your lab results – all with just a couple of clicks!

    Medication that has been prescribed by your doctor will be delivered to your home, while medical certificates (MCs) and medical records will be uploaded onto the app for easy access.

    Acute conditions (GP)Chronic conditions (GP)Specialists
  • Eye conditions
  • Fever
  • Gastroenteritis
  • Headache
  • Musculoskeletal pain
  • Skin conditions
  • Upper Respiratory Tract Infection (URTI)
  • Urinary Tract Infection (UTI)
  • Diabetes
  • Hyperlipidemia
  • Hypertension
  • Paediatrician
  • Psychologist

  • *Children below 16 years old are required to create a child account to schedule a teleconsultation.

    For Online Consultations With Audiologists

    Did you know that you can see an audiologist online too? You no longer have to visit a hearing clinic to adjust your hearing aids – your audiologist can do it remotely through a mobile app!

    Do note that the app can only be used by existing hearing aid users. New users or those looking to get a hearing aid must still visit a clinic for a physical consultation.

    8. Oticon Companion

    Woman using the Oticon Companion app

    Consultation fee: Free

    Oticon RemoteCare is a feature found on the Oticon Companion app that allows you to get in touch with your audiologist without having to leave your home. Through the app, you can receive personalised care while saving on travel time. You also won’t have to worry about missing follow-up appointments since you can speak to your audiologist from anywhere at any time.

    Additionally, your audiologist can adjust the settings of your Oticon hearing aids remotely and you can test the new settings in real-time. Furthermore, with phone and video calling and text messaging functions available, you can choose your preferred method to get in touch with your audiologist.

    As an all-in-one solution, the Oticon Companion app offers a wide range of functions aside from remote consultations including sound control and customisation, hearing aid tracking and remote firmware updates.

    Note: Hearing Partners is the authorised hearing care professional for Oticon hearing aids in Singapore. Thus, you can use the Oticon RemoteCare feature to get in touch with our audiologists!

    FAQs About Online Doctors in Singapore

    Is telemedicine legal in Singapore?

    Yes, telemedicine is legal in Singapore and regulated by the SMC and the Ministry of Health (MOH). The SMC has issued guidelines for telemedicine doctors, which outline the standards of care and ethical considerations that must be adhered to.

    Additionally, the MOH has established a regulatory framework for telemedicine providers, which includes licensing requirements and ongoing monitoring and evaluation. You can refer to this list of licensed telemedicine providers in Singapore.

    Can I get a medical certificate online?

    Yes, you can! In most cases, a digital MC will be issued after your consultation session with the doctor on the telemedicine app (if you qualify for the MC).

    How much does an online consultation with a doctor cost in Singapore?

    A teleconsultation can cost anywhere between $13 and $180. The cost can vary depending on the duration of your consultation, and whether you’re consulting a GP or a specialist. For remote hearing aid adjustments, your consultation may be free.

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